Services
Circles of Influence's team consists of full-time consultants, associates and core team members. The faculties and consultants are highly experienced professionals with diverse educational backgrounds and fields; with much required passion & fervor to impart training.
Circles of Influence's courses are not only designed to provide an in-depth understanding of the subject matter, but also to provide flexible and customized delivery options to meet specific schedules and learning needs.
Soft Skills Offerings
Self Development Sessions:
- Applying Emotional Intelligence at work
- Business Etiquette
- Creativity & Innovation
- Effective Goal Setting
- Effective Resume Writing Skills
- Emotional Intelligence
- LOC Workshop
- Maintaining Work-Life Balance
- Managing Stress at Workplace
- Managing Workplace Aggression
- Memory Enhancement
- Mind Your Language
- Motivation & Achievement Orientation
- Organizing your Workspace
- Orientation to Corporate Culture
- Personal Effectiveness
- Presentation Skills
- Resume Workshop
- Self Development
- Time Management
- Train the Trainer
Communication Workshops:
- Accent Neutralization
- Assertive Communication
- Basics of Effective Communication
- Coaching & Counseling
- Communication Skills
- Effective Communication Workshop
- e-mail Etiquettes
- Exit Interviewing Skills
- Giving & Receiving Feedback
- Interpersonal Communication Skills
- Interviewing Skills
- Providing Effective Feedback
- Telephone Skills
- Voice & Accent Training
- Writing Skills
- Written Communication
Leadership Capsules:
- Change Management
- Decision Making
- Delegation
- Developing the Manager to become a Leader
- Effective Delegation Skills
- Effective Problem Solving
- Executive Leadership Workshop
- Leadership
- Leadership & Team Development
- Managerial Leadership Workshop
- Mentoring Skills
- Pro-active Management
- The Assertive Manager
- Workforce Empowerment
Team Work Modules:
- Becoming an Effective Team Member
- Building a Successful Team
- Building Dynamic Teams
- Building Effective Cross-Functional Teams
- Conflict Management Making Effective Team Decisions
- Planning for Success
- Talent Management & Engagement
- Talent Retention
- Team Building
- Team Work
- Virtual Teams
Customer Relationship Management:
- Customer Expectation
- Customer Orientation
- Negotiation Skills
- Sales Training
- Telephone Skills for Quality Customer Service
- Winning Over Difficult Customers
- Building Strong Customer Relationships
- Caring For Your Customers
- Communicating Effectively to Build Customer Rapport
- Influence Your Customer to Take Action and Buy
- Putting Customers First